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Hi all,
What is the recommended size of the root partition for R82 manager? I see disk space What's New in the release notes. 40 GB for root now? What are other pe...
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For clean install you might want to use the Blink package that includes the latest JHF: https://s...
- R82.10 is not yet available for Management unless you are registered & participating in the EA ...
- I found this but it doesn't seem like the latest. Check Point R82 Gaia Clean Install - I...
- Is TAC the best place to report a bug with R82?
- Yes. Can you share the details here?
- Have you tried using JHFA36, I know it just been released but there seem be a number of fixes in th...
- possible R82 JHF34 bug. I didn't notice this in R82, just after installing JHF34. If you go to ...
- Yeah, it just seemed like that iso from October of 2024 was old, but yeah that it.
- I can import tgz files, they just aren't showing up(they aren't visible in the webui) like they hav...
2025-08-05
11:04 AM
12
Replies
944
Views

Hello,
we have centally managed Appliance 1900 with RAS VPN configured. The SMB has been added to a cluster consisting of a single node.
I can connect, but in the routing table I see al...
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Hello All! Finally we found the sollution with CheckPoint Support - we were really close: the&nbs...
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This is a known shortcoming: https://support.checkpoint.com/results/sk/sk141335 Set the topolog...
- I found this in the logs on my PC: [ 3880 4280][9 Apr 11:25:31][CONFIG_MANAGER] Configuration...
- "More networks" - they belong to encryption domains of some S2S VPN. So, our users connect to our o...
- Im with Phoneboy on this one...vpn domain would not have anything to do with the fact whether somet...
- Not sure how adding the cluster member will make this work. Are those S2S VPNs already set up and...
- When you "add a site" you are not only adding the encryption domain of the gateway you are connect ...
- This is a new setup, but we have another Appliance, that is not a member of the cluster and not man...
- Yes, the S2S work correctly
2025-03-27
05:23 PM
50
Replies
4130
Views

SmartConsole does not play nicely if you change the screen scale to anything above 100% in the windows display settings. There is nothing obvious but on certain screens it doesn't display the f...
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These and similar issue are all related to legacy components that were migrated from R77.X SmartDas...
- Interesting phenomenon. I played around with the scaling on my device and looked at some of the win...
- Which SmartConsole version / builds are you testing with out of interest?
- Ooops, sorry. Forgotten. Now closed SC and after scaling to 200 % i opened it again. And surprise....
- Sorry, should have said that, its the latest build R81.20.9700.671
- Did you restart Smart Console after changing the scaling?
- Probably because I went a little overboard with the scaling.
- Yeah, I use SmartConsole via an MSRDP session from a Mac with a high-DPI monitor. I've always had t...
- Looks to me as if the scaling is ok on the main window, but not on any popup windows that you open
2 weeks ago
10
Replies
479
Views

Hi,
just stumbled over this statement in https://support.checkpoint.com/results/sk/sk183394 :
Installation of any Jumbo Hotfix Accumulator Take or upgrade to a higher version will rest...
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Looks like we plan to release a fix integrated into the jumbo for this: PMTR-117744 It isn’t in th...
- Excellent point there @S_E_ I just checked my cluster and single gw lab and all of the...
- While providing clish for said parameter is an RFE, I’m curious why we don’t fix the default sshd_c...
- Yep. My company's vulnerability management team has been flagging this issue and wasting a lot of t...
- Good news!
- Sounds good. Thanks.

Hi all, I am trying to upgrade my Azure based SMS from R81.10 Take 179 to R81.20 but got Not enough un-partitioned space error when verifying upgrade on gaia web gui. &n...
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Ended up redeploying a new machine with bigger disk, restored config. Thanks all
- Use this SK: https://support.checkpoint.com/results/sk/sk156552
- Did you do "rm /etc/autogrow"?
- oh i see. is it safe for me to delete the new disk which i just added?
- i powered off it, detached the new disk powered on again, new disk disappeared, rm /etc/autogrow ,...
- you need to remove that file before shutting down the machine and adding more storage , otherwise i...
- I followed https://support.checkpoint.com/results/sk/sk156552 to extend the disk on Azure...
- I guess the error I got is asking me to add space for "un-partitioned space" instead of any partiti...
- Could be because you added and deleted another disk. Initial size is 100 GB, how big is the current...
2025-06-04
01:56 AM
16
Replies
2068
Views

Hi everyone,
Today I was trying to regenerate the token for the MaaS tunnel, but I noticed that the "Connect Gateway" field where the token regeneration was previously done has been removed. ...
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Thanks for your response. Yeah, it's only happen for SMBs, other appliances using Gaia OS still fi...
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Hi, To regenerate the token, please follow these steps: Click on Options (as shown in the a...
- You need to use streamed smart console.
- I think the issue is because it’s an SMB. In the first screen it appears in the streamed SmartConso...
- It says to edit it, you must use smart console.
- Hello, I'm unable to click the "Options" to regenerate token: And when using SmartCon...
- Great
- Yes, its definitely different than older versions. Andy
2025-06-25
06:05 AM
20
Replies
1356
Views

Hey guys,
I was doing some R81.20 lab testing yesterday and its great to see that NAT rules hit count now works consistently, but weird thing is when I export the NAT rules in csv format, I dont se...
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This issue has been fixed in R81.20 Jumbo 96+, note that not only do you need the latest JHFA insta...
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@Pedro_Madeira Just for the context, basic csv export shows hit count fine. Andy
- That's how you say, on the SmartConsole I see it perfect.
- Nothing...just rebooted, exact same issue, makes no sense. Its R81.20 latest jumbo, 92. Andy
- Let me play around with it more and see. I will reboot mgmt server and try again and let you know. ...
- What version of mgmt/gw? Andy
- @PhoneBoy Any clue why this does not seem to work? I even reset all hit_count values in Guidbe...
- I didn't find any logic either.
2023-02-23
08:41 AM
45
Replies
10553
Views

Hello. We are running 81.20 HF76 and I have 3600 units that are seeing disk space issues. When I look in var/log I see old version from R81 and R81.10 taking up a lot of space. Che...
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TL;DR: Be careful when manually deleting packages in /var/log/CPda! You might not want to do ...
- Yes, I am running into space issues due to old Jumbos just sitting there taking up GB of space.&nbs...
- Do you see these old packages while trying to delete them using CLI installer? This should be the w...
- Yeah, totally agree! It's a pain that there's no "feel good" way to trash all those. I ...
- Thanks. I spoke to TAC again and he said I could just rm them from the CLI in expert mode.&nb...
- Just make sure NOT to delete anything from dir LastTake, as that would prevent install of new jumbo...
- The headache is when you upgrade, all the old jumbos are left sitting there with no way to tell CPU...
- So if I'm on R81.20 HF 99 can I delete this file? installer delete package ** *******************...
- If the R81.20 package is deletable (looks like it is), then yep, you can delete it safely. Likewi...

GAIA_API Status shows REDIS is Stopped (see photo attached) GAIA API scripts are not working Seeing this on various devices running R81.10 HF-150 and R81.20 HF-99 gaia_api status shows build ...
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Team, Solution provided, installed and confirmed to resolve. sk143612 - Gaia REST API: Read and s...
- <Lesley> yes we can still access over 443, no recent changes except for periodic policy insta...
- Good to know! Though, considering Dan indicated fw was rebooted, that 100% would have started the p...
- ok, so let the weirdness begin. R81.20 HF-65 SMS and Gateways are all ok no gaia_api issues, stops...
- That is quite interesting! You might have found a bug! I'd suggest you contact TAC at t...
- Can you still reach it on 443? If no did you maybe turned off the ssl portal and then automatic als...
- Will check my R81.20 cluster soon...one I sent you is from R82 fw. Andy
- master member R81.20 jhf 99 cluster: [Expert@CP-FW-01:0]# [Expert@CP-FW-01:0]# netstat ...
- Just wondering, if you try to run api stop and api start, does it give any error? If it does and it...
2025-05-13
11:18 AM
23
Replies
2447
Views

Hi Team,
I have a situation as described below where a customer is transitioning to the SAP S4 RISE platform, which is a SaaS-based solution from SAP. This platform is hosted on Azure, and we have ...
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Well I achieved it using DynamicObject. Just like LocalGateway External I created LocalGatewayInter...
- Excellent query...also curious to see what best way is. Andy
- No one replied so definitely this is not a ideal way - i believe routing it through ALB or WAF seem...
- Not sure if TAC could assist with that question?
- SAP and CGNS are high level topics not many people have to cope with. Informative SR# with TAC is s...
- Yes sir, very good advice!