Error: Failed to fetch Threat Prevention policy

[Pedro_Sentinela]

Has anyone seen this error?

"Anti-Bot & Anti-Virus Error: Failed to fetch Threat Prevention policy"

 

[Chris_Atkinson · Accepted solution]

Yes a handful of times.

Does it persist after you attempt to install the Threat Prevention policy to the gateway?

[Pedro_Sentinela]

now he's gone, after applying the policy. but can you tell me what this error would be?
I investigated this sk and no errors nor this one:
https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[Chris_Atkinson]

If it reoccurs please take it up with TAC, there is a fetch command they will guide you on that you can run from the GW CLI that should provide a more detailed error/cause. 

[Pedro_Sentinela]

okay, thanks!

[Shira]

Hi,

what worked for you? we are facing similar issue.

WR