Failed migrate using script Export Data

[drojas87]

Hello team.

I got this message when I use export data script to migrate sms onprem to cloud.

I've tried these links

https://community.checkpoint.com/t5/Smart-1-Cloud/MaaS-Management-as-a-Service-Onboarding-Video/m-p/...

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Check-Point-SmartCloud-Admin-...

SMS version R81.10 lasted jumbo take 87

[Expert@R8110:0]# chmod +x maas_export_tools_dero-srrhg1lb.sh
[Expert@R8110:0]# ./maas_export_tools_dero-srrhg1lb.sh

You are required to close all clients to Security Management Server
or execute "cpstop" before the Export operation begins.

Do you want to continue? (y/n) [n]? y
Checking for latest deployment agent
Checking for latest upgrade tools
Installing local/script upgrade tools...
Local/script upgrade tools installed successfully
Failed to get upgrade tools

Any suggest?

Regards

Daniel

[PhoneBoy]

Best to engage with the TAC here.