Firmare automatic upgrade not working

[humt]

I am trying to upgrade firmware but it is not updating automatic. When i ask CP support. CP told to contact your supplier. And now supplier is not replying. No contact details except email. Please help me if anyone. It is really ridiculous when we purchase and we don't have control on the product. I am become looser after i purchase this product from Amazon becuase no support from anywhere where in market selling 3 years warranty.

[PhoneBoy]

If you send me the MAC address of the device and the precise link through which this device was purchased in a PM, I can look into it.

[humt]

Thanks, the problem has been solved now.