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Nikos_Giannikap
Explorer

Default VPN Certificate Expired

Good evening to all.

I have an 1100 appliance in use for internet connectivity.

A few days back my VPN built in certificate expired not allowing me to have any remote access to my network.

I have tried to reinitialize the VPN certificate with no sucess, it still says expired any connection attempt.

Since this is a default option that never "expires" so to speak, is there any other known way to reactivate

this remote access vpn login procedure ?

i have read that the VPN certificate lasts for 5 years, as it appears on the device web management screen.

Your help or ideas, will be much appreciated.

Best regards,

Nick

6 Replies
G_W_Albrecht
Legend Legend
Legend

Which firmware version is installed and can you provide a screenshot ?

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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G_W_Albrecht
Legend Legend
Legend

Did you succeed in resolving the issue yet ?

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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Darren_Fine
Collaborator

Hi,

 

I had a similar issue with a 600 embedded smb device today.

Also tried to re-initialise the cert from the command line - it just gave a bunch of errors.

What worked for me was upgrading the device to the latest firmware and then changing the ddns name so that the device re-initialised the vpn certs.

Hope this helps.

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PhoneBoy
Admin
Admin

You should be able to regenerate the certificates from the UI: VPN > Certificates > Internal Certificate.
This is in R81.10.08 build 1683.

(1)
mckenn
Explorer

Appreciated

Worked 

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Soroosh
Explorer

I also have almost the same problem. on a cloud managed (infinity portal) SMB 1570 with firmware R81.10.10 (996002945), the VPN certificate is expired, and as it is connected to the SMP, I cannot reinitialize the internal certificate. every time I try, I get this error: Failed to reinitialize certificates.
The new certificate is there, but it is not healthy, and the VPN is not working.
A technician once told me that certificates on Cload-managed SMBs have to be managed only through SMP. I have done that, and the certificate is on the gateway, but not as a VPN certificate, as a cloud service provider certificate. At this point, the only way I can renew the certificate correctly is to disconnect the gateway from the SMP, renew the certificate, and reconnect it. But this shouldn't be the right way! It is not logical!

Regards
Soroosh

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