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James_Lim
Participant
‎2020-09-22 05:18 AM

Co-Standard Support of 1500 series

Hi,

Is Check Point Co-standard support available for 1500 series firewall?

Currently, there is only direct and co-premium selection.

 

Please advise.

 

Thank You!

 

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1 Reply
G_W_Albrecht
Legend Legend
Legend
‎2020-09-22 06:01 AM

Seems that it is not -  the most speedy option is the Direct / Enterprise Support. This enables customer/dealer to open a tech chat with CP without CCSP or similar. Most issues can then be resolved in a quick RAS !

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist

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