910 SMB random reboots/crashes

[tony1]

Hello everyone,

I am here to try my luck. Can you suggest me the best way to debug 910 random crashes? It usually reboots/crashes and after logging to the CLI of the GW, it responds very slowly. The CPU and memory usage seems normal according to the TOP output. The /log/messages just says that i reboots. I cannot find some hints about the problem there. I have booted the GW in debug mode and I have the putty console output now. What should I focused on? I would appreciate any advice. I am new to this. Thank you.

[PhoneBoy]

Best to engage with the TAC on this to assist you in troubleshooting.

[HristoGrigorov]

What @PhoneBoy said plus look for info in /var/log/log/sfwd.elg and in /logs folder for core and panic files.

[tony1]

Thank you for the response. I will do that.