Mobile Access Active Sessions Shows as 0 in GUI

[Shehan_Wickrama]

Hi Team,

We are facing a weird cosmatic error where Mobile Access Active Sessions Shows as 0 in GUI  instead of the correct number.

However the current number shows in CLI when I execute the below command

[Expert@fw-cust1:0]# vpn tu -t tlist
+-----------------------------------------+-----------------------+---------------------+
| Peer: 172.16.x.x (e4fe34d2d79239ff)   | MSA:     7f830b60cf08 | i: 0  ref:    36    |
| Client public IP: x.x.x.x       |                       | i: 3  ref: --  9/60 |
| Authenticated at:    Jul 12 12:54:43    |                       | i: 7  ref: --  9/60 |
| Methods: ESP Tunnel 3DES SHA1           |                       | i: 8  ref: --  9/60 |
| My TS:   0.0.0.0/0                      |                       |                     |
| Peer TS: 172.16.x.x                   |                       |                     |
| User: test2                          |                       |                     |
| MSPI:        2e (i:  0, p:  0)          | Out SPI: 7feb5f01     |                     |
| Tunnel created:      Jul 12 12:54:43    | NAT-T                 |                     |
| Tunnel expiration:   Jul 12 13:54:43    |                       |                     |
+-----------------------------------------+-----------------------+---------------------+
| Peer: 172.16.x.x (7b58069653f7efa2)   | MSA:     7f8377e2b008 | i: 0  ref: --  5/60 |
| Client public IP: x.x.x.x       |                       | i: 1  ref: --  6/60 |
| Authenticated at:    Jul 12 12:36:28    |                       | i: 2  ref:    27    |
| Methods: ESP Tunnel 3DES SHA1           |                       | i: 3  ref: -- 14/60 |
| My TS:   0.0.0.0/0                      |                       | i: 6  ref: -- 26/60 |
| Peer TS: 172.16.x.x                   |                       | i: 7  ref: -- 59/60 |
| User: test1                       |                       | i: 8  ref: -- 48/60 |
| MSPI:   1000047 (i:  2, p:  0)          | Out SPI: 4d616089     | i: 9  ref: -- 14/60 |
| Tunnel created:      Jul 12 12:36:28    | NAT-T                 |                     |
| Tunnel expiration:   Jul 12 13:36:28    |                       |                     |

Smart Console Version is upto date and OS Version is R81.10

TIA

[G_W_Albrecht]

And if you issue

listusers

? That should list MAB users....