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Plsh
Explorer

Checkpoint ends point security vpn uninstall error 26702

Good day

 

I am trying to uninstall check point endpoint security vpn e84.20

 

I constantly get error code 26702 when trying to uninstall or even reinstall. With that my pc is now almost totally unusable. 

 

Please assist as a matter of urgency. 

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5 Replies
PhoneBoy
Admin
Admin

If this is a matter of urgency, you should engage our TAC. 
You might also try: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut... 

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Plsh
Explorer

TAC?

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PhoneBoy
Admin
Admin

https://www.checkpoint.com/support-services/contact-support/
If you're an end user, you should work with the IT department that provided you the download.

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DSMA
Explorer

do you have administration privileges? 

E84.20 version has the following Known Limitation:

Issue ID: EPS-29473 / Description: Installation - Prevents the initiation of repair and uninstall by underprivileged users. Administrative user elevation is required to initiate the procedures.

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Plsh
Explorer

Good day

 

Yes I am logging in as an administrator to do the uninstall. Never had this problem uninstalling previously and unfortunately now sorting with a machine that cannot access the web so technically useless. 

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