Ticketing systems - Jira & ServiceNow integrations

[Tal_Ben_Bassat]

We are excited to share a powerful feature in Infinity Playblocks: Jira & ServiceNow connectors. 

Imagine a system where your security automation is directly linked to your ticketing system. With Jira or ServiceNow Connectors, Playblocks can automatically notify and open tickets for triggered events. This leads to faster response times, improved tracking, and more efficient resolutions.

Supported automations:

• Quarantine IP of compromised device identified by Endpoint 
• Quarantine potentially infected Endpoint device 
• Quarantine infected Microsoft Defender device 
• Quarantine Internal IP 
• Alert if no communication with Quantum Gateway 
• Alert on VPN certificates expiration on Quantum Gateway 
• Alert on licenses expiration on Quantum device 
• Handle SD-WAN Link Swap ISP Down 
• Notify on high rate of blocked connections 

Getting started is extremely easy! We have detailed documentation guides that walk you through setting up the connectors. Additionally, a 60-second video tutorial demonstrates how simple it is to connect to Playblocks. 

 [Documentation on Jira Connector]

 [Documentation on ServiceNow Connector] 

Start today and experience the difference! 😎

Contact us for any assistance, feedbacks or questions!