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S_E_
Advisor
‎2020-07-26 10:58 PM

Usercenter app - no cases anymore ?

Hi,

the CheckPoint UserCenter app for Apple got an update last week. It looks like that some features got lost:

- not able to see any TAC case anymore

- product catalogue missing.

Only SK searches is working. So basically, the app is now useless

Not sure if this is a bug or feature.

However, it is also not possible to address this to CheckPoint.

Regards

 

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G_W_Albrecht
Legend Legend
Legend
‎2020-07-27 01:56 AM

I would suggest to open an SR# with TAC using UserCenter web portal or phone call...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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