Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Ian_Flood
Participant

Not receiving registration emails

Hi

Our Sandblast mobile setup uses Microsoft Intune as our MDM solution.  The last few devices I have added to Sandblast have never received a registration email.  Our mail system runs via Mimecast and I have run a report on received emails from @checkpoint.com and never see the registration emails arrive.  Who do I need to contact to get this investigated as I beleive the registration emails are system generated as they should come from mtp-registration@checkpoint.com?  In the SBM dashboard I can see the devices and their status is "user notified".  In the audit trail I can see an event entry "registration email sent".

1 Reply
PhoneBoy
Admin
Admin

Have you contacted our TAC by chance?

Contact Support | Check Point Software 

Upcoming Events

    Tue 23 Apr 2024 @ 11:00 AM (EDT)

    East US: What's New in R82

    Thu 25 Apr 2024 @ 11:00 AM (SGT)

    APAC: CPX 2024 Recap

    Tue 30 Apr 2024 @ 03:00 PM (CDT)

    EMEA: CPX 2024 Recap

    Thu 02 May 2024 @ 11:00 AM (SGT)

    APAC: What's new in R82

    Tue 23 Apr 2024 @ 11:00 AM (EDT)

    East US: What's New in R82

    Thu 25 Apr 2024 @ 11:00 AM (SGT)

    APAC: CPX 2024 Recap

    Tue 30 Apr 2024 @ 03:00 PM (CDT)

    EMEA: CPX 2024 Recap

    Thu 02 May 2024 @ 11:00 AM (SGT)

    APAC: What's new in R82
    CheckMates Events