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Dilian_Chernev
Collaborator

Capsule Workspace for IOS cannot connect with R80.20 GW

Hi Mates,

After upgrading firewall to R80.20, Capsule Workspace for IOS had a problems connecting with the GW.

Problematic devices were working properly with R80.10 before upgrade, and I have successfully tested them recently against other R80.10 GW. 

All Android Capsule Workspace clients are working properly, also web portal of Mobile access is working properly.

There are nothing usefull in logs.

Does anyone has faced such problem?

3 Replies
Dilian_Chernev
Collaborator

There is workaround to solve temporary this problem provided by Checkpoint support.

It seems Web Intelligence module is making the problem, and disabling it allows IOS Capsule clients to login.

Disabling is done by editing $CVPNDIR/conf/httpd.conf and commenting out line:

LoadModule wi_module ${CVPNDIR}/lib/libModWI.so 

This is not a permanent solution and fix should be available and integrated to jumbo fixes, when its ready.

Daniel_Toader
Participant

when you estimate the hotfix appears

thank you!

Dario_Samaniego
Employee
Employee

The Fix is in JhF 47? R80.20?

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