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Capsule VPN. Error on mobile devices SSL error - failed to connect
Hey, everybody!
Colleagues, need help with a problem. I have SG VSX R81.210 JHF 156, where Capsule VPN is configured. There are Android and IOS smartphones. Capsule has been working for quite a long time and there were no problems. No work has been done on it.
When connecting on the devices there is SSL error - failed to connect. It takes from 1 to 4-5 maybe more connection attempts on Android to get the second factor. When entering the second factor can be the same error several times. After entering it normally.
If I change the connection address to another VS, the problem repeats.
On IOS, it does not connect at all.
What could be the problem?
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Can you expand a bit more?
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Check these 2 certificates:
Akos
\m/_(>_<)_\m/
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Thank you very much, but it's connecting. Not the first time. The second or third time it connects.
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We observe that first few attempts at connecting from Android fails, but later it manages to connect. I am attaching the logs from the Capsule Connect app from android. We couldn't see any useful information on the vpnd logs.
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Have you opened a TAC case for this?
Seems like it might be helpful here.
