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dtrx
Participant
‎2021-11-02 08:14 AM

Capsual APP crashes when adding site with KeyFob on Pixel 6 Pro with Android 12

Hi There

The mobile is

Android Version: 12

Mobile Phone: Pixel 6 Pro

Issue: Capsule App repeatedly crashes when trying to add a site with "KeyFob" authentication method

Anyone having an idea?

 

Screenshot_20211102-155427.pngScreenshot_20211102-155349.png

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3 Replies
G_W_Albrecht
Legend Legend
Legend
‎2021-11-02 08:34 AM

Android 12 is much newer than both CP capsule apps...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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dtrx
Participant
‎2021-11-02 08:57 AM
In response to G_W_Albrecht

It is not about Android 12. It works just perfectly on a Pixel 5 with Android 12. Also if Android 12 would be an issue generally I guess a lot more users would have complained already.

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G_W_Albrecht
Legend Legend
Legend
‎2021-11-03 02:25 AM
In response to dtrx

I would suggest to contact TAC to get this resolved...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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