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--JayJay--
Participant

Web_Visualization_Tool-Advanced (cpdb2web.exe) doesn't run on Win10 PC

When running cpdb2web.exe according to guidelines from this Checkpoint article:

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

Windows PC shows message it is not compatible:

" this app can't run on your PC. 

To find a version  for your PC, check with the software publisher".

Tried some things like run on other Win10, change compatibility settings.

The basic version of the Web visualization tool (cpdb2html.bat) works fine, and exports the data as expected.

 

The issue:2019_07_09_10_13_06_cpdp2web.exe.png

 

 

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5 Replies
G_W_Albrecht
Legend Legend
Legend

Understandable - according to sk112056, Web Visualization Tool is NOT supported starting from R80For R80 and higher, use "Show Package Tool" described in sk120342.

As R77.30 is out of support in 2 month, adapting this old tool for Win 10 makes no sense at all, i fear...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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--JayJay--
Participant

forgot to tell it's version R77.30

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Nick_Doropoulos
Advisor

Hi J_Verhoeven,

The encountered error is generated by a feature called "SmartScreen filter" and it’s designed to keep you safe from malicious programs.

If you are indeed using R77.30 you shouldn't receive the error in question. I have personally used the Web Visualization Tool without experiencing any problems. 

As such, could you please check the following as it could be one of them at stake here:

1) Ensure you have downloaded the right package for the correct OS.

2) Switch to another admin account on your computer and see if the problem persists.

3) If all else fails, try disabling SmartScreen altogether as shown below and then try again:

smartscreen.PNG

 

I hope this helps.

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--JayJay--
Participant

Thanks Nick , 

It turned out to be an issue with the extraction ; incomplete or corrupted file inside the Web visualization tool-folder.

I re- extracted the same download and now it worked.

Didn't have to do any of the security tweaks you mentioned.

They may come in handy on some other occasion.

 

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Nick_Doropoulos
Advisor

Excellent, thanks for letting us know!

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