SSM sync cable is not working

[Abhishek_Kumar1]

HI All -

I have an issuue with checkpoint Chassis, we have dual Chassis environment.

when we are connecting SSM to other SSM it not getting up, 

i try to all possible physical connectivity changes.

I am getting below error.

NMSETH0029 Interface not in the right format, assuming it's invalid interface Sync
CLICMD0159 Error at line 1. Could not execute all commands successfully.
[Expert@gw-38c376]#

Even i tried with manufactoring default of all (4) SSM 

i am also not able to connect SSM via SMO.

when i check the IP address of SSM , both having the same IP address 198.51.100.32

Could you please suggest someone with this issue.

We have collaboration support, so we dont have much support on that.

Regards

Abhishek

[G_W_Albrecht]

Even with collaborative standard support, you can tell your CCSP to open a ticket with TACfor this issue !

[Abhishek_Kumar1]

thanks for your help.

i am try to get full-configuration output from all SSMs.

is there any way to find out the issue with config file?

i will share you full configuration output. 

[Abhishek_Kumar1 · Accepted solution]

Hi All

Issue has been resolved.  with using default subnet configuration which use for internal communication between SSM,SGM, & CMS

Regards

Abhishek