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EvilGenius
Explorer
‎2023-09-28 02:00 AM

Unable to connect Quantum Smart-1 Cloud and Smart Console

Checkpoint.png

I am unable to connect gateway to Checkpoint Infinity Portal. I executed the command that was given on the command line of the gateway but there seems to be no change or progress.

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1 Reply
Tal_Paz-Fridman
Employee
Employee
‎2023-09-28 04:03 AM

Please refer to the following SK to see if they help resolve the issue:

Connecting an On-Premises Management Server to Infinity Portal - Release Updates

https://support.checkpoint.com/results/sk/sk177205

 

"Remote API access tunnel is down" is shown in Infinity Portal, in the Quantum Smart-1 Cloud view

https://support.checkpoint.com/results/sk/sk180820

 

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