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Danny
MVP Diamond
MVP Diamond

Maestro NAT validation error after upgrade

After performing a supported upgrade of our Management from R81.20 → R82 (latest JHF), we are unable to create a new NAT rule. This is because the upgraded Maestro objects instantly cause a validation error as soon as we add them to the 'Install On' field:

Maestro_NAT_error.png
Overview:

Location Type Result
NAT rule 'Install On' Newly created Maestro object No issue
NAT rule 'Install On' Upgraded Maestro object Validation error


We opened a service request (SR#: 6-0004502699) at the beginning of 2026 and escalated it several times, but the only answer we got is to delete all affected Maestro objects and to recreate them, which would cause a huge impact (SIC & topology reset and more) and put our production to a high risk and longer outages.

Did anyone experience the same or knows of a solution?

---
@Lari_Luoma @Anatoly @Tom_Kendrick @Laszlo_Csosza @Jochen_Hoechner @Tom_Hartig

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3 Replies
PhoneBoy
Admin
Admin

Is this a regular gateway object to represent the SMO or is this something else?
We'd likely be getting into guidbedit territory here. 

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Danny
MVP Diamond
MVP Diamond

It's a normal Maestro SMO object. I hope the error can be fixed via GuiDBEdit.
Neither TAC nor R&D didn't look into this direction ever since we opened the SR.

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Lari_Luoma
MVP Platinum CHKP MVP Platinum CHKP
MVP Platinum CHKP

I haven't seen this issue. If the object is normal SGW object, opening a TAC case (which you did) is the correct next step.

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