Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
trevor_atkins
Participant
Jump to solution

need to un-install Endpoint Security but do not have password

Details - Version 8.3.937
Nobody in my company knows what password it is asking for.

s

Desperation level - high.

0 Kudos
1 Solution

Accepted Solutions
trevor_atkins
Participant

I checked my registry, and there wasn't an entry for
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\CheckPoint\Endpoint Security.

So I made one anyway, and then added in the entries for the values "UninstPwdHashDA" and "UninstPwdSaltDA"  (d-word) and set the value to either 1 or 0 (can't remember which one, as the un-install worked and then deleted the registry key!

View solution in original post

6 Replies
Nick_Doropoulos
Advisor

Hi Trevor,

I believe your options are the following:

1) Use the default password "secret" just in case.

2) Follow sk115295 to see if it works.

3) Rebuild the machine if all else fails.

I hope that helps.

0 Kudos
Nick_Doropoulos
Advisor

sk118233 might help as well.

0 Kudos
trevor_atkins
Participant

Likewise..

Solution

To view this solution, Advanced access is required.

Click here <http://www.checkpoint.com/services/techsupport/index.html> to learn more about our Support Programs and Plans <http://www.checkpoint.com/services/techsupport/index.html> .

0 Kudos
PhoneBoy
Admin
Admin

Some SKs require having a support agreement in place to access.

If you think you have one and you don't have access to SKs, then please contact our Account Service team to assist.

Contact Support | Check Point Software 

0 Kudos
trevor_atkins
Participant

I checked my registry, and there wasn't an entry for
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\CheckPoint\Endpoint Security.

So I made one anyway, and then added in the entries for the values "UninstPwdHashDA" and "UninstPwdSaltDA"  (d-word) and set the value to either 1 or 0 (can't remember which one, as the un-install worked and then deleted the registry key!

ck
Participant

thanks i installed only the endpoint for error and the "secret" worked

0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events