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John_Fleming
Advisor
‎2020-07-21 01:08 PM

diamond line

Why is the diamond line in Canada different from the diamond line in Dallas? The Dallas line asks for ticket number and all that stuff. The Canada line just throws you in a queue.

 

Why does the Canada diamond line not roll to Dallas (or the other way)? I was on hold for 15 mins in Canada. Called the Dallas line and got right to someone.

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2 Replies
G_W_Albrecht
Legend Legend
Legend
‎2020-07-21 10:40 PM

I would rather suggest to talk with the local CP SE about your question as this forum is more a technical one 8)

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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John_Fleming
Advisor
‎2020-07-22 06:59 AM
In response to G_W_Albrecht

You would rather I ask my local technically resource about questions about the technical resource phone line as this forum is a technical one? uh.. ok?

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