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Claudio_Francav
Explorer

VPN Client - Non ATM Package Support

When installing the VPN Standalone Client on a Windows 10 machine, I receive a warning that the installation is not supported on an ATM client (as below). What could be causing this problem?

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5 Replies
Vladimir
Champion
Champion

Are you sure you are installing correct MSI?

Enterprise Endpoint Security E80.80 Windows Clients 

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Claudio_Francav
Explorer

Well, the device is non ATM, therefore I tried installing the E80.80 Remote Access Clients for Windows. My question is more why would a regular Windows 10 machine (that is not ATM) cause the Check Point VPN Client installation to fail because it detects that the environment is ATM?

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Vladimir
Champion
Champion

Hm... I am not sure why this is the case, except if the .msi is looking for the presence of the answer file for unattended installation?

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Claudio_Francav
Explorer

That's what I'm assuming. Here's hoping someone has run into this issue, or I'll simply go the support route.

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PhoneBoy
Admin
Admin

I recommend checking with the TAC.

It's possible the wrong MSI is being linked on the SK.

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