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FD
Explorer

SMS policy installation Failure

recently my SMS VM crashed and we restored it but after it is unable to ping the Gateway FW .I have issued unloadlocal on the gateway and rebooted the FW it pings but when i start installing policy it fails.the gateways are in cluster on different location 

where by one site is down due (not powered).

How can i restore the policy installation and network reachability between FW and SMS

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3 Replies
Tal_Paz-Fridman
Employee
Employee

1| Please check the Network Management (Topology) definitions of the Cluster are correct

2| How does the failure itself look like (the image you attached is for the Warning). What is the cause for the Error?

3| Check if might be related to Anti-Spoofing - Disable Anti-Spoofing on the Cluster + Publish + Install Policy (you might need to remove the policy on the machine first to accept the new one). 

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Chris_Atkinson
Employee Employee
Employee

Do you have the option set to fail the installation if it can't be done on both members?

CCSM R77/R80/ELITE
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G_W_Albrecht
Legend Legend
Legend

Contact CP TAC to get this resolved asap !

 

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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