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Andrey_Gl
Explorer
Explorer

MDS Upgrade error

Hello! When trying to update MDS from version 81.10 to 81.20, I see the following error in cpm.elg. Apparently, this error prevents the CPM service from starting, leading to a rollback (initially, a successful update, then a reboot and an attempt to start on 81.20 results in an error, causing a rollback to 81.10).

The question is, where does the address 172.17.0.10 come from? This was the management address of MDS when it was on version 77.30, but now it's on version 81.10, and this address is not specified anywhere. However, for some reason, it is still appearing.

 

01/11/23 21:18:06,143 INFO coresvc.internal.NewUpgradeManagerImpl [main]: UpgradeStatus for domain 1e294ce0-367a-11e3-aa6e-0800200c9a66 Not found in cache
01/11/23 21:18:06,575 INFO coresvc.internal.NewUpgradeManagerImpl [main]: UpgradeStatus for domain a0eebc99-afed-4ef8-bb6d-fedfedfedfed Not found in cache
01/11/23 21:18:06,776 ERROR infrastructure.cp_registry.CpRegistry [main]: Got '' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Failed to execute command /opt/CPmds-R81.20/scripts/mdsdumpenv 172.17.0.10 for IP 172.17.0.10.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got '' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got 'Usage: ' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got '' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' If you don't have an mdsenv alias run :' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' 'source /opt/CPshrd-R81.20/tmp/.CPprofile.csh' to add it.' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' To add this alias permanently, add the following line to your .cshrc :' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got '' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' source /opt/CPshrd-R81.20/tmp/.CPprofile.csh' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got '' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' Once you have the alias, use it as follows:' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got '' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' mdsenv <Domain Management Server's name or IP> ' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' Set environment for Domain Management Server operations ' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' mdsenv ' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got ' Set environment for Multi-Domain operations' as environment variable - can't parse it.
01/11/23 21:18:06,777 ERROR infrastructure.cp_registry.CpRegistry [main]: Got '' as environment variable - can't parse it.
01/11/23 21:18:06,778 WARN infrastructure.cp_registry.CpRegistry [main]: Variable CPDIR == /opt/CPshrd-R81.20 added to environment map for IP (domain) 172.17.0.10.
01/11/23 21:18:06,778 WARN infrastructure.cp_registry.CpRegistry [main]: Variable MSP_SOMEIP_ADDR == added to environment map for IP (domain) 172.17.0.10.

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2 Replies
G_W_Albrecht
Legend Legend
Legend

I would suggest to open a SR# with CP TAC!

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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Andrey_Gl
Explorer
Explorer

The case in TAC is open, but there is still no resolution. I have provided all the logs from CPinstlog and Cpm_doctor, but they are being requested again, and I have not received any response yet. Due to the inability to update MDS, I cannot update a large number of gateways to address other issues. Therefore, I have been trying to find some guidance here.

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