How to reset Expert mode password on R65?

[Mig_Dorjee]

Hi there,

I have been looking up online to find how to reset Expert mode password on R65 but can't seem to find the answer. I didn't see the option on GAIA web portal either as with R77.30 and above versions, I am able to go to Clish mode and Expert mode as a workaround but not on R65. Can someone assist? Thanks.

[PhoneBoy]

You have a couple of different options:

• Remotely using How to remotely reset Admin / Expert password on a Security Gateway from a Security Management Serve... (Note it lists SPLAT R70 and above but I think it will also work for R65)
• From console (requiring a reboot into maintenance mode): How to reset expert mode password on UTM-1 appliance, when admin and expert password are lost 

[Mig_Dorjee]

Thank you Dameon for your input. Sorry I couldn't respond to your message. I will check these route.

[_Val_]

Yes, Gaia procedure will not work on SPLAT. Look into this SK: How to regain access to SecurePlatform machine when the admin and/or expert passwords are unknown 

[Mig_Dorjee]

Thank you Valeri for your input. Sorry I couldn't respond to your message. I will certainly look into this SK article.