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Mcg
Explorer
‎2025-05-14 08:34 AM

Harmony Connect service down

Hi.

We’re having issues connecting to the datacenter with Harmony Connect. The agent connects successfully, but there’s no traffic to the datacenter. Support says it’s a global issue, but I don’t see any published information.

Anyone else experiencing the same problem?

1 Reply
Chris_Atkinson
Employee Employee
Employee
‎2025-05-14 08:56 AM

If it's not noted on https://status.checkpoint.com request further detail from TAC.

Please also copy / follow-up with your local account team.

CCSM R77/R80/ELITE
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