Deployment Agent Update

[Prashan_Attanay]

"Please wait while updating the Deployment Agent" pop-up is stuck in Gaia Portal after CPUSE Agent update

Platform - Smart-1 205

Deployment Agent - DeploymentAgent_000001298_1

[KennyManrique]

Hi Prashan,

To solve the issue, follow the instructions of sk109466:

"Please wait while updating the Deployment Agent" pop-up is stuck in Gaia Portal after CPUSE Agent u... 

Regards.

[Prashan_Attanay]

Hi Kenny,

Thank you for your reply, but at the moment I'm not available to access that sk. Can you give me another link to follow ?

[Prashan_Attanay]

I got this error after updating the CPUSE agent via CLI (rpm -Uhv --force CPda-00-00.i386.rpm.)

[KennyManrique · Accepted solution]

First, login to GAiA Portal Overview page.

Open a SSH connection to Firewall and execute the following in expert mode:

      [Expert@HostName:0]# dbset installer:self_update_in_progress

      [Expert@HostName:0]# dbset :save

Return to GAiA Portal and verify CPUSE Updates section. The message should not longer appear.

Regards.

[Prashan_Attanay]

Thank you kenny

[Prashan_Attanay]

We install rpm and then we restarted our unit. Then that message gone

[genisis__]

Installer the latest agent but for some reason it won't start after a reboot.  I have to issue 'dastart'.  Any idea if there is a SK to resolve this?

[Boaz_Orshav]

Hi

  I'm the team leader accountable for the Deployment Agent

  Hadn't encountered such case before so will appreciate if you can run "da_cli collect_logs" (expert mode) and send me the resulted tgz containing the logs.

boazo@checkpoint.com

Thanks

Boaz

[genisis__]

Will do.

Pinged you an email, looks like we need sftp details to upload rather then email as the file size is too big.