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Jeff_Gao
Advisor
‎2018-11-11 02:31 AM

CapsuleDocs viewer hang and no response

Hi 

    I open the protected document with Capsule Doce Viewer,but 'capsuleDocs' always hang and display no response,how to solve this issue.

Or,who can tell me how to no protected this document and open it by foxit reader,thanks!

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1 Reply
PhoneBoy
Admin
Admin
‎2018-11-11 09:18 AM

Only the owner of the document (or an authorized user) can unprotect a document.

You might also try uploading the doc to the Capsule Docs portal to view it (log in with User Center credentials): Capsule Docs 

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