A little back story. My company have just received the new 5600 appliance, and the task of migrating the existing 4600 is in my hand. As the actual site of the firewall (let's call that site B) is quite far, I did the Migrate Import/Export in my office (HQ), check for things, so the only task on site B is mount the 5600 on the rack, turn on the power and leave. Simple right.
And I believe the problem start here. When configuring at HQ, I can't install policy the firewall have no license (I haven't receive the actual licensing account on those days), I used my own account, generate the All In One Evaluation key and added it on the firewall (no Internet connectivity yet).
On the rack mount day, after everything is good, I added the actual license into the firewall, but some how adding the Contract file didn't work. I tried everything: UserCenter auto download, manually added with SmartUpdate, even cplic contract put - there is no error, the operation status is Succeeded, but nothing happen. \
Output of cplic print -x show that the trial license Signature is axxxxxxxxxxxx, so I cannot delete it. I wonder would that be the case? I added the screenshot of SmartUpdate and cplic print -x output in the post as well.
Please give me some advice on this.
A million thanks,