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Martin_Valenta
Advisor
‎2019-06-05 02:10 AM

Beyond support chat - disconnects

I'm facing daily problem when tryin to use support chat to discuss TAC cases. Does anybody seeing same kind of behaviour? Mostly when i select existing case number and start chat, it just hang and loading data...

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Ricky_Nissanov
Employee
Employee
‎2019-06-05 04:18 AM

Hi Martin,

I'm sorry to hear you are facing issues with our Chat,

We would be happy to schedule a remote session to better understand the issues.

Could you please send us your contact details to beyond@checkpoint.com?

 also, please mention the user (email address) you are logged in with.

 

Regards,

Ricky Nissanov Scolnic

 

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