Beyond support chat - disconnects

[Martin_Valenta]

I'm facing daily problem when tryin to use support chat to discuss TAC cases. Does anybody seeing same kind of behaviour? Mostly when i select existing case number and start chat, it just hang and loading data...

[Ricky_Nissanov]

Hi Martin,

I'm sorry to hear you are facing issues with our Chat,

We would be happy to schedule a remote session to better understand the issues.

Could you please send us your contact details to beyond@checkpoint.com?

 also, please mention the user (email address) you are logged in with.

Regards,

Ricky Nissanov Scolnic