Account Email Change

[Davyg2010011]

Hello all

I was wondering if someone could kindly please assist me with this matter.  I have recently moved company and the email address I use for my CheckPoint account uses my old company email address which has now since been deleted.  All my CheckPoint certifications are linked to this account, so I am wondering how do I change the email/username of my CheckPoint account if I no longer have access to my old email address since the account has been deleted?

Many Thanks 

[Chris_Atkinson]

Raising a non-technical SR and working with Account Services is the typical path to move the certifications to a new account.

Alternately reaching out via: certification@checkpoint.com   

[_Val_ · Accepted solution]

You need to open a non-technical service request with Account Services via https://help.checkpoint.com. Explain that you moved to another UC account and ask them to move your certificate to the new email address.