Unused Object - Error retrieving results

[TAEKBOM_Kim]

Hi, All

How to solve this problem?

"Error retrieving results" message is displayed in SmartConsole after searching for unused objects in Object Explorer.

Model : Smart-1 405

Version : R80.20 ( Jumbo HF Take_118 )

Unused Object "Error retrieving results"

[mdjmcnally]

What SmartConsole release are you running as I know that seems to be constantly being updated.

Some of the fixes in the HFA need the new SmartConsole ( currently build 88 as I type )

[TAEKBOM_Kim]

It is Build 88.

[FraP · Accepted solution]

Try to do the same via api:

mgmt_cli -r true show unused-objects

[Shani_Shachani]

nice

[TAEKBOM_Kim]

Thank you for your advice. But It's not working...

[Expert@Duzon-CP-Mgmt2:0]# mgmt_cli -r true show unused-objects

Timeout was reached

[Expert@Duzon-CP-Mgmt2:0]#

[FraP · Accepted solution]

Ok, so in both case you have an error!

This time try with: mgmt_cli -r true show unused-objects limit 5 details-level "uid"

Try again with a limit of 5 objects and meantime take also look to the output of "tail -f $FWDIR/log/api.elg" and "tail -f $FWDIR/log/cpm.elg" for errors.

My thought is your manager suffer of poor permformance during this kind of query: i suggest also to take a look at the "top" and "iotop" before and during your query.

[TAEKBOM_Kim]

I solved it by purchasing a high-end server.
Thank you for your advice.