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Secret-goblin-5
Contributor

R82 Smart Console Extensions - install Fails

"The web server did not respond in a timely manner"

For:
https://community.checkpoint.com/t5/SmartConsole-Extensions/Show-VPN-Tunnels/m-p/157756/thread-id/24...
Actual json file

 

No logs showing blocked traffic.
I can view the file from my laptop, so it does exist.

Is this an issue with my Smart Console version, a step of the process I missed, or is it my firewall blocking something and just logging being off for that item?

Any troubleshooting steps people can think of?

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3 Replies
Lesley
MVP Gold
MVP Gold

check traffic logs from the systems that you have smart console installed on , not fwmgt or firewall itself. 

 

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Please press "Accept as Solution" if my post solved it 🙂
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Secret-goblin-5
Contributor

I had no idea the file was uploaded direct from Smart Console.

 

Turns out dannyjung.de officially is in Russia!

I won't be turning off our geo blocking so I'll drop this one, thanks for the help.

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Danny
MVP Platinum
MVP Platinum

@Secret-goblin-5 : Check Point relies on MaxMind, which correctly resolves 188.68.47.196 to Germany. sk120261 outlines that the country flag may be wrong sometimes and can't be trusted.

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