- Products
- Learn
- Local User Groups
- Partners
- More
Simplify Admin Operations with R82.20
Wed, 19 August @ 5pm CET/11am EDT
The industry's first AI Network Firewall
Securing AI traffic, everywhere
The State of Ransomware Q2 2026:
This Quarter's Trends, and Their Impact on Your Defenses
READY OR NOT: Securing the AI Enterprise
AI Research & Threat Landscape
CheckMates Go:
That's Serious Stuff!
Hi, I have a HA cluster of two security gateways running R81.10 Jumbo Hotfix Take 95, and I'm experimenting with the MTA feature.
The MTA is configured and seems to be working properly (if forwards the incoming emails to our internal email server), but I can't get the Antivirus on the gateway to scan and eventually filter incoming mails.
I tested by sending emails having in the body the EICAR string, and also with emails having attached the EICAR as a txt file.
In every case the emails are passing trought the gateway without being marked accordingly to the policy defined on the gateways.
Please, can somebody give me some inputs in order to get the incoming emails processed by the antivirus engine?
Many thanks!
What do you see in the logs?
Is the AV Blade activated for the cluster and Threat Prevention policy installed?
Do you have a subscription for AV?
What does the AV configuration look like?
Please see my settings:
Ati-bot and Antivirus settings
Active blades:
Active blades
Logs from:
/var/log/maillog
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[31843]: 4RG4gR0MTHz57qTX: client=localhost[127.0.0.1]
Aug 2 11:21:07 2023 FW-CP-N2 postfix/cleanup[29796]: 4RG4gR0MTHz57qTX: message-id=<[email protected]>
Aug 2 11:21:07 2023 FW-CP-N2 postfix/qmgr[5580]: 4RG4gR0MTHz57qTX: from=<[email protected]>, size=1165, nrcpt=1 (queue active)
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[31843]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[32004]: connect from localhost[127.0.0.1]
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtp[32003]: Host offered STARTTLS: [127.0.0.1]
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[32004]: 4RG4gR1hPwz4x5Tm: client=localhost[127.0.0.1], orig_queue_id=4RG4gR0MTHz57qTX, orig_client=localhost[127.0.0.1]
Aug 2 11:21:07 2023 FW-CP-N2 postfix/cleanup[29796]: 4RG4gR1hPwz4x5Tm: message-id=<[email protected]>
Aug 2 11:21:07 2023 FW-CP-N2 postfix/qmgr[5580]: 4RG4gR1hPwz4x5Tm: from=<[email protected]>, size=1386, nrcpt=1 (queue active)
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtp[32003]: 4RG4gR0MTHz57qTX: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10025, delay=0.22, delays=0.17/0.01/0.01/0.03, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 4RG4gR1hPwz4x5Tm)
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[32004]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=2 mail=1 rcpt=1 data=1 quit=1 commands=7
Aug 2 11:21:07 2023 FW-CP-N2 postfix/qmgr[5580]: 4RG4gR0MTHz57qTX: removed
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtp[32006]: 4RG4gR1hPwz4x5Tm: to=<[email protected]>, relay=10.168.0.16[10.168.0.16]:2527, delay=0.19, delays=0.03/0.02/0.03/0.11, dsn=2.6.0, status=sent (250 2.6.0 <[email protected]> [InternalId=19554986098820, Hostname=internalMTA] 2231 bytes in 0.105, 20.575 KB/sec Queued mail for delivery)
Aug 2 11:21:07 2023 FW-CP-N2 postfix/qmgr[5580]: 4RG4gR1hPwz4x5Tm: removed
$FWDIR/log/mtad.elg
2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] emaild_new_connection(): [fw_conn_id=58, emaild_context_id=548366279] New connection.
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] pre(): sender='[email protected]'
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] pre() - :recipient='[email protected]'
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] pre(): Message-ID=' <[email protected]>'
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] parseEmlFile() - 4RG4gR0MTHz57qTX :[emailContextId=1288246662] MIME Parsing result: 0(Success)
[2 Aug 11:21:07] [EMAIL_AP (NOTICE)] handle() - 4RG4gR0MTHz57qTX :AP policy off
[2 Aug 11:21:07] [EMAIL_AV (NOTICE)] handle() - 4RG4gR0MTHz57qTX :AV policy off
[2 Aug 11:21:07] [EMAIL_TE (NOTICE)] handle() - 4RG4gR0MTHz57qTX :TE policy off
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] editContent() - 4RG4gR0MTHz57qTX :[mta_policy_context_id=1288246662] End connection.
I do not understand what is going on.
My replies are dissapearing aftre I post them (this is the 4th times).
Basicly the IPS, Anti-bot and Anti-virus blades are active, and the Threat Emulation and Threat Extraction are inactive.
Yes the subscription is active.
I will try to post the logs in a new reply
mtad.elg
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] emaild_new_connection(): [fw_conn_id=58, emaild_context_id=548366279] New connection.
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] pre(): sender='[email protected]'
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] pre() - :recipient='[email protected]'
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] pre(): Message-ID=' <[email protected]>'
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] parseEmlFile() - 4RG4gR0MTHz57qTX :[emailContextId=1288246662] MIME Parsing result: 0(Success)
[2 Aug 11:21:07] [EMAIL_AP (NOTICE)] handle() - 4RG4gR0MTHz57qTX :AP policy off
[2 Aug 11:21:07] [EMAIL_AV (NOTICE)] handle() - 4RG4gR0MTHz57qTX :AV policy off
[2 Aug 11:21:07] [EMAIL_TE (NOTICE)] handle() - 4RG4gR0MTHz57qTX :TE policy off
[2 Aug 11:21:07] [EMAIL_MTA (NOTICE)] editContent() - 4RG4gR0MTHz57qTX :[mta_policy_context_id=1288246662] End connection.
maillog
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[31843]: 4RG4gR0MTHz57qTX: client=localhost[127.0.0.1]
Aug 2 11:21:07 2023 FW-CP-N2 postfix/cleanup[29796]: 4RG4gR0MTHz57qTX: message-id=<[email protected]>
Aug 2 11:21:07 2023 FW-CP-N2 postfix/qmgr[5580]: 4RG4gR0MTHz57qTX: from=<[email protected]>, size=1165, nrcpt=1 (queue active)
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[31843]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[32004]: connect from localhost[127.0.0.1]
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtp[32003]: Host offered STARTTLS: [127.0.0.1]
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[32004]: 4RG4gR1hPwz4x5Tm: client=localhost[127.0.0.1], orig_queue_id=4RG4gR0MTHz57qTX, orig_client=localhost[127.0.0.1]
Aug 2 11:21:07 2023 FW-CP-N2 postfix/cleanup[29796]: 4RG4gR1hPwz4x5Tm: message-id=<[email protected]>
Aug 2 11:21:07 2023 FW-CP-N2 postfix/qmgr[5580]: 4RG4gR1hPwz4x5Tm: from=<[email protected]>, size=1386, nrcpt=1 (queue active)
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtp[32003]: 4RG4gR0MTHz57qTX: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10025, delay=0.22, delays=0.17/0.01/0.01/0.03, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 4RG4gR1hPwz4x5Tm)
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtpd[32004]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=2 mail=1 rcpt=1 data=1 quit=1 commands=7
Aug 2 11:21:07 2023 FW-CP-N2 postfix/qmgr[5580]: 4RG4gR0MTHz57qTX: removed
Aug 2 11:21:07 2023 FW-CP-N2 postfix/smtp[32006]: 4RG4gR1hPwz4x5Tm: to=<[email protected]>, relay=10.168.0.16[10.168.0.16]:2527, delay=0.19, delays=0.03/0.02/0.03/0.11, dsn=2.6.0, status=sent (250 2.6.0 <[email protected]> [InternalId=19554986098820, Hostname=internalMTA] 2231 bytes in 0.105, 20.575 KB/sec Queued mail for delivery)
Aug 2 11:21:07 2023 FW-CP-N2 postfix/qmgr[5580]: 4RG4gR1hPwz4x5Tm: removed
Are other blades such as Threat Emulation active here?
Is the mail communication TLS encrypted and MTA configured with this in mind?
Threat Emulation and Threat extraction blades are inactive.
Also the communication is TLS encrypted, and the MTA has the certificate and private key installed
So you don't see any Prevent/Detect logs for mail passing the MTA only Accept entries?
No, just normal Delivered entries.
Also please see my settings and logs in the previous posts.
Sorry in case I was unclear I was referring to the logs as seen in SmartConsole log view.
No there are no Detect or Prevent logs in SmartDashboard.
But as I mentioned, I do not have Threat Extraction or Threat Prevention blades activated (nor licensed).
Anti-virus should generate similar detect/prevent logs not just the other blades.
In your anti-virus blade configuration, have you reviewed the "file types" configuration - how is it currently set anything specific for txt files?
I checked the ThreatPrevention rule generated when I enabled the MTA, and the AV was set to Process file types know to contain malware.
Now i changed it to Process specific file type families, where the txt file is set to Inspect. But I do not see any detection logs from the AV.
For your information: sk142552: How to get a list of file types analysed by Anti-Virus when selecting "Process file types ...
Suggest contact TAC to continue reviewing your scenario at this point.
Many thanks, I will contact TAC.
Hi,
Once a TAC engineer told that we need TE, TX or AntiSpam enabled to work with MTA, i am not sure about it, but you can try to enabled one of those blades and check. The reason TAC gave me is admin guide say "The MTA works with these blades: Threat Emulation, Threat Extraction, and Anti-Spam and Mail Security."
Regards
Anti-Spam and Mail Security is enabled, the TE and TX are not, as I do not have license for those.
Will try to contact TAC, and see what they suggest.
Thank you!
Leaderboard
Epsum factorial non deposit quid pro quo hic escorol.
| User | Count |
|---|---|
| 156 | |
| 105 | |
| 15 | |
| 12 | |
| 11 | |
| 10 | |
| 8 | |
| 7 | |
| 6 | |
| 6 |
Tue 18 Aug 2026 @ 01:00 PM (BRT)
IA: a nova linha de frente do endpoint - Todo ataque tem um antes, um durante e depois.Thu 20 Aug 2026 @ 08:30 AM (COT)
Medellin: Workspace Evolution: Hybrid Mesh Management - Visibilidad, Automatización e IAThu 20 Aug 2026 @ 11:00 AM (EDT)
Tips and Tricks 2026 #11: SD-WAN Simplicity and Scalability in 2026Tue 18 Aug 2026 @ 01:00 PM (BRT)
IA: a nova linha de frente do endpoint - Todo ataque tem um antes, um durante e depois.Thu 20 Aug 2026 @ 11:00 AM (EDT)
Tips and Tricks 2026 #11: SD-WAN Simplicity and Scalability in 2026Thu 20 Aug 2026 @ 10:00 AM (PDT)
AI Security Masters E13: READY OR NOT: Securing the AI Ent 5/5 - AI Research & Threat LandscapeTue 25 Aug 2026 @ 05:00 PM (CEST)
The State of Ransomware Q2 2026: This Quarter's Trends, and Their Impact on Your DefensesThu 20 Aug 2026 @ 08:30 AM (COT)
Medellin: Workspace Evolution: Hybrid Mesh Management - Visibilidad, Automatización e IAThu 20 Aug 2026 @ 06:00 PM (COT)
Medellin: Workspace Intelligence: IA Generativa en Acción para Equipos de SeguridadAbout CheckMates
Learn Check Point
Advanced Learning
YOU DESERVE THE BEST SECURITY