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JPR
Collaborator
a week ago

ChatGPT / HTTP2 parsing error / HTTPS Inspection

Hi all,

I experience frequent loading issues on e.g. chatgpt.com.

When starting a session it usually goes fine for the first couple of prompts, but at some point the session stops and just hangs like seen below:

chatgpt.png

I get the following logs on the gateway (R82 Take 60):

fw1.png

fw2.png

 

Whenever I disable HTTPS Inspection for ChatGPT it works fine.

I've stumbled upon the following SK: https://support.checkpoint.com/results/sk/sk181070

But I can't really say if it's related.

Do any of you have an idea as to why I get the HTTP2 parsing error? And what might be the solution?

Best regards,

Jesper, Denmark

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