SmartConsole throws message "multiple points" with no content

[Arne_Boettger]

Hello, 

yesterday my SmartConsole threw the following message at me during a Global Policy Assignment:

However, today, multiple colleagues got the same message when no Global Policy was assigned. SmartConsole logs show:

(ERROR) AccessCtrlPlg.Views.RuleStandardActionsViewModel - Current layer id is empty, can't load layers section in action context menu

Has anyone else encountered this? We are using R82 SmartConsole 82.0.9800.1070.

Kind regards, Arne

[PhoneBoy]

Might be worth a TAC case, especially since I see zero mentions of it in TAC cases.

[Lesley]

I also cannot find anything on this error. Does this error only occur on 1 system? (shared jumphost you use SmartConsole on)?

[Arne_Boettger]

Hello,

it happened to multiple colleagues, and on an MDS as well as a SmartCenter. If it happens again I will definitely open an SR for this.

[Jesusm]

Yes, I got the same error today when loading an IOC into Smart Console. It only happened once; if it happens again, I’ll open a ticket.

I have the same version of Smart Console.

[UserID_90517]

Hello,
All of our administrators are also experiencing the same issue on the SmartConsole R81.20 (build 680).

[Alex-]

I begin to see this happening around at customers.

[Arthur_DENIS1]

Hello

Got the same for several customer...

Also another strange message:

[Tal_Paz-Fridman]

I have forwarded the post to the relevant owner in R&D.

Will update once I have additional information.

[Tal_Paz-Fridman]

R&D has identified the issue. A fix will be delivered next week through the AutoUpdater utility.

[Arne_Boettger]

I received a similar information through my SR#6-0004724434 which I opened yesterday.

[David_Evans]

I'll add another +1 to this issue.   Multiple installs of smart console going to the same MDS.

[Bonnie_Self]

Following.  We are getting this starting today as well.

[TrondSkogland]

We are seeing the same thing here. Smart Management Server R82.10 JHF Take 44 and SmartConsole build 82.10.9900.428. We are thrown two of these messages at a time. We have had them for a few days, not sure if we had them before upgrading the SmartConsole to the lates version, though.

[PetterD]

Got this message the first time today aswell, Googled and found this post.

SmartCenter R81.20Take 170
SmartConsole Buid 81.20.9700.678

[Eladgi]

We are aware of the issue and have identified the root cause. We are currently working on a fix, which is planned to be released next week.