iOS Continuity (Facetime) issue with Endpoint Security for MacOS

[stich86]

Hi all,

after installing Endpoint Security (latest version E83.20, but also with the old E82.50) my Facetime connection between Mac and iPhone stop to work. Removing the client (problem exits with VPN up or down) make it works again. We don't use any enforce firewall policy.

How can i solve this issue?

Thanks!

[PhoneBoy]

Unless you've explicitly disabled it in Global Properties, the firewall is present and blocking all incoming traffic.
See: https://community.checkpoint.com/t5/Remote-Access-VPN/MacOS-EPS-Standalone-Client-VPN-client-Block-A...

[stich86]

i've configured right now in the Global Properties to disable "Enable firewall policy" but the issue still persists 😞

Where I can check that the policy is really disabled on the Endpoint?

Thanks

[PhoneBoy]

I’m going to assume the client has connected to the gateway at least once?
In any case it is worth a TAC case.

[G_W_Albrecht]

Is this EPS full client or EPS VPN standalone client ?

[stich86]

it's the standalone client

[G_W_Albrecht]

Open the "Show Client" window and you see if Firewall policy is enabled.

[stich86]

no, it's not enabled (client says OFF)