Uninsall Harmony Endpoint

[arvindteemul1]

Hi Mates,

I’ve been trying to uninstall Check Point Endpoint agent version 88.41.1002 on a laptop running OS Windows 11 Pro, version 10.0.22631 Build 22631, from Programs and Feature and from the Infinity Portal,  but the uninstall resulted in the following: “The Windows Installer service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel”.

A repair was attempted from the Infinity Portal but, the repair didn’t help.

I tried the various methods from the link here, but it didn’t help

https://support.microsoft.com/en-au/topic/-windows-installer-service-could-not-be-accessed-error-mes...

I referred to the following articles, but these didn’t help:

Sk118152

Sk103727

Sk173647

https://community.checkpoint.com/t5/Endpoint/uninstall-endpoint-security-EB5-00-0007/m-p/176756

What would you recommend that I do to uninstall endpoint?

[PhoneBoy]

Suggest involving TAC here: https://help.checkpoint.com