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64Bit
Contributor

Unable to edit user messages in SmartEndpoint R80.20

We have  SmartEndpoint R80.20 running on Windows 2012 Server.

 

We get an unhanded exception error when trying to configure user messages, for example within Media Encryption & Port Protection Blade and the Default UserCheck Messages Settings

UnhandledException.jpg

 

 Has anyone see this issue before?

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3 Replies
Chris_Atkinson
Employee Employee
Employee

Out of interest which build of SmartConsole are you using? (see sk137593)

CCSM R77/R80/ELITE
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64Bit
Contributor

Thanks for the quick reply Chris 👍.

 

Not sure of the build the about info states (992000037). We only just downloaded it last week. 

 

SmartendPointR8020build.jpg

 

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64Bit
Contributor

Issue has been resolved.

 

Once we installed the client on another OS (Windows 10 Pro) the user messages section showed up. Must be an issue with using the client on Windows 2012 Server.

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