Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
psapsan
Explorer

The smartcard is not defined in the preboot

Hi all!

I set up the usb token authentication in the console. We use RuToken. When the preboot is loaded, I plug in the usb token, but it is not recognized in the preboot. I go to preboot by login and password, then in windows I can go by this usb token. I found the following errors in cpinfo:

20210309 165623+0300 I TokenDetector VendorId: 0413c, ProductId: 081d7

20210309 165623+0300 I TokenDetector Type Smartcard Reader with VID_413c PID_81d7 (3 endpoints.)

20210309 165623+0300 W TokenDetector No reader driver available for vendor.

20210309 165623+0300 W TokenDetector  

20210309 165623+0300 I TokenDetector VendorId: 0413c, ProductId: 081d7

___________

The RuToken driver is loaded into the console for UEFI, BIOS. The RuToken driver is also installed on windows.

What could be the problem?

 

0 Kudos
1 Reply
PhoneBoy
Admin
Admin

I would engage with the TAC here.
My guess is we need to integrate the relevant driver into the preboot environment.

0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    Tue 23 Apr 2024 @ 11:00 AM (EDT)

    East US: What's New in R82

    Thu 25 Apr 2024 @ 11:00 AM (SGT)

    APAC: CPX 2024 Recap

    Tue 30 Apr 2024 @ 03:00 PM (CDT)

    EMEA: CPX 2024 Recap

    Thu 02 May 2024 @ 11:00 AM (SGT)

    APAC: What's new in R82

    Tue 23 Apr 2024 @ 11:00 AM (EDT)

    East US: What's New in R82

    Thu 25 Apr 2024 @ 11:00 AM (SGT)

    APAC: CPX 2024 Recap

    Tue 30 Apr 2024 @ 03:00 PM (CDT)

    EMEA: CPX 2024 Recap

    Thu 02 May 2024 @ 11:00 AM (SGT)

    APAC: What's new in R82
    CheckMates Events