- Products
- Learn
- Local User Groups
- Partners
- More
MVP 2026
Inception is On!
What's New in R82.10?
10 December @ 5pm CET / 11am ET
Improve Your Security Posture with
Threat Prevention and Policy Insights
Overlap in Security Validation
Help us to understand your needs better
CheckMates Go:
Maestro Madness
I am templating a Windows Server 2016 build and have installed the initial CheckPoint Endpoint Security Client.
I've deployed from the template and the status of the endpoint client is 'The Endpoint Agent is not available'.
Is there any steps I need to take in order to Sysprep the initial client in the my template?
Some TAC tickets suggest the issue is occurring because the Windows image deployed contains an Endpoint client that has already registered with the server.
This deployment method can work, however the Endpoint registration process must occur after the workstation finishes its registration and acquires its SID.
Thanks for the reply Dameon.
Apologies if I'm being stupid - what does TAC mean?
Also, do you have any other information on what's required in order to make the Endpoint registration occur after the workstation?
TAC means Technical Assistance Center
Contact Support | Check Point Software
I will admit, I'm not familiar with the sysprep process.
I assume that means copying the MSI file to the image but not executing the MSI until post-install (i.e. machine boots for first time and gets a new SID).
I happen to know from Trend Micro OfficeScan that the trick is usually that you install the client in the image then run a tool to delete the identifier on the client.
So if you deploy it it generates a new and unique identifier on each and every workstation. I guess something similar needs to be done for the endpoint client.
But I am a bit weak in my experience with endpoint software and troubleshooting. (it's on my to-do list somewhere.)
I see, that's helpful thank you. I'll go searching for a tool that can delete the identifier.
Hi,
did you find a way to delete the identifier?
We have the same question because we want to use Citrix Provisioning Services with Windows Server 2016. This means several servers will be booting off one image.
Thanks
Thank you
I will keep trying!
what deployment solution you use to deploy the sysprep'd image?
Leaderboard
Epsum factorial non deposit quid pro quo hic escorol.
| User | Count |
|---|---|
| 5 | |
| 2 | |
| 2 | |
| 2 | |
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 |
Wed 03 Dec 2025 @ 10:00 AM (COT)
Última Sesión del Año – CheckMates LATAM: ERM & TEM con ExpertosThu 04 Dec 2025 @ 12:30 PM (SGT)
End-of-Year Event: Securing AI Transformation in a Hyperconnected World - APACThu 04 Dec 2025 @ 03:00 PM (CET)
End-of-Year Event: Securing AI Transformation in a Hyperconnected World - EMEAThu 04 Dec 2025 @ 02:00 PM (EST)
End-of-Year Event: Securing AI Transformation in a Hyperconnected World - AmericasWed 03 Dec 2025 @ 10:00 AM (COT)
Última Sesión del Año – CheckMates LATAM: ERM & TEM con ExpertosThu 04 Dec 2025 @ 12:30 PM (SGT)
End-of-Year Event: Securing AI Transformation in a Hyperconnected World - APACThu 04 Dec 2025 @ 03:00 PM (CET)
End-of-Year Event: Securing AI Transformation in a Hyperconnected World - EMEAThu 04 Dec 2025 @ 02:00 PM (EST)
End-of-Year Event: Securing AI Transformation in a Hyperconnected World - AmericasAbout CheckMates
Learn Check Point
Advanced Learning
YOU DESERVE THE BEST SECURITY