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Premysl_Vresky
Contributor

Supports the Capsule support version of MS Office 2016 from MS Office 365?

Supports the Capsule support version of MS Office 2016 from MS Office 365?

We currently have this version (so far only on the test group) and Capsule has problems.
7 Replies
Premysl_Vresky
Contributor

and when will the checkpoint be supported by the 365 office?
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PhoneBoy
Admin
Admin

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Premysl_Vresky
Contributor

I think my query was not understood in the context. I am interested in the compatibility of the capsule and the office 365 not in terms of mobile access from iOS and Android. But I'm interested in the support of office 2016 from the msoffice 365 account. From the information I have, MS Office 2016 for Office 365 is different from the classic edition of MS Office 2016. This SK does not solve this problem. Thank you

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Hugo_vd_Kooij
Advisor

I suggest you open a TAC case. A good problem description + the steps taken to solve the issue is the best approach here.

List SK's used and the results you got as part of the steps taken. 

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PhoneBoy
Admin
Admin

Then you must be talking about Capsule Docs, not Capsule Workspace.

As noted in this other SK, Office 365 + Capsule Docs is supported from E80.64: Check Point Capsule support for Office 365 

As Hugo noted, you may need to open a TAC SR: Contact Support | Check Point Software 

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Premysl_Vresky
Contributor

I've never talked about Capsule Workspace ...
I will try the question quite simply:
supports Capsule Docs (endpoint version) MS Office 2016 specifically build:
16.0.9001.2080?

TAC SR will open, it really is not a problem 🙂
thanks for your willingness, and I apologize if I question the question wrong.

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PhoneBoy
Admin
Admin

You said just Capsule... which is where the confusion began Smiley Happy

In any case, it looks like it should be supported (at least from the documentation I've seen).

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