Remove computers Harmony

[Luisnego]

Hello Guys, 

I have these issues when I try to remove a computer using Portal Harmony (SBA), I receive this error.  "Sorry we had an API issue during request - Something went wrong, please refresh your page and try again ". 

I don't have the option to remove anymore, the only option to remove is to click right bottom on the computer and send to remove, but I receive the message.

[Dave_Ramazetti]

I have had (and a couple of my customers have had) similar issues. I would try and restart the cloud tenant, under service management and see if that helps. It worked for me. If it doesn't, I would log an incident as this seems to be a back end issue.

[vinceneil666]

We have also experienced this a few times. We did raise a ticket for it and got just the API service restarted. But as Dave_R also mentiones here, a restart of the service itselv under 'service management' should probably do the trick to.