Moving from Harmony to on-prem

[CiaranR]

Hello Folks, 

We're in the process of setting up our new endpoint system. Initially it was thought we'd connect everything to the Harmony cloud. 

After some initial testing, a reconfiguration was done as we do not want our internal devices going out to the internet, so we've set up an on-prem policy manager for internal devices to connect to, leaving laptops alone to connect to cloud. 

One quirk that has come up: servers we initially tested with are checked-in to Harmony cloud. Is it possible to migrate these to point at our on-prem manager instead of the cloud? 

Hope you can help, 

CiaranR

[mcatanzaro · Accepted solution]

I don’t work with endpoint but do have experience with it, so I’ll take a stab since no one else has answered.

A tool known as the reconnect utility exists and sounds applicable to your situation. 

Check Point recommends opening a support case before attempting a reconnect.

[PhoneBoy]

The reconnect tool and the procedure to use it must be obtained from the TAC.

[CiaranR]

Thanks for the response mcatanzaro, great to know. Our tech helping up set up is out but had mentioned this was possible before going. I'll take it to TAC today.