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HectorIvan23
Participant

Harmony Endpoint URL Filtering

Hi everyone, 

  Within my organization, we're trying to setup URL Filtering policies with disconnected rules and mixed mode enabled.

So there's a user out of domain which computer always apply default disconnected policy, this policy blocks almost same categories as our firewall and we're looking forward to exclude his traffic.

We've already created a virtual group and a policy applied to a testing computer. Also changed the order of policies and keeps doing the same thing.

¿Is it possible to apply a policy exclussively to a group of computers or is out of the capabilities of this software?

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3 Replies
Chris_Atkinson
Employee Employee
Employee

So that I can request some feedback on your scenario can I please confirm some details?

  • Harmony Endpoint On-prem Managed or Cloud (Infinity Portal)?
  • If On-prem Management please specify version
  • Endpoint client version
  • Location Awareness enabled (Y/N)?
  • Virtual-group specifying users, computers or both?
CCSM R77/R80/ELITE
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HectorIvan23
Participant

Thanks Chris, 

  • Harmony Endpoint On-prem Managed or Cloud (Infinity Portal)? Cloud
  • If On-prem Management please specify version
  • Endpoint client version 86.40.0169
  • Location Awareness enabled (Y/N)? If you mean Connection Awareness, yes, we configured two servers to detect if user is working remotely.
  • Virtual-group specifying users, computers or both? Computers

 

Regards.

Chris_Atkinson
Employee Employee
Employee

Thanks will be in touch pending some feedback internally 

 

In the interim please note the following is resolved in E86.70:

AHTP-25558 In a rare scenario, changes in URL Filtering policy rules may not be enforced until the user clicks the "Update now" button in Endpoint GUI or a new policy is published.

CCSM R77/R80/ELITE
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