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Olga_Kuts
Advisor
‎2017-07-26 06:45 AM

Error while uninstalling the SBA on Windows Server 2008R2

Hello!

How to uninstall SBA on Windows Server 2008R2 if such error occurs: "Error 26704. Wait for Install Helper process failed".

sk118861 didn't help me.

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3 Replies
PhoneBoy
Admin
Admin
‎2017-07-26 08:35 AM

Just to confirm your Windows Server 2008R2 meets the requirements in the Endpoint Security Clients E80.70 Release Notes, namely as Microsoft update KB3033929 has been applied?

TAC may be needed to troubleshoot this.

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Olga_Kuts
Advisor
‎2017-07-26 11:01 PM
In response to PhoneBoy

Thanks for your reply.

Update is present. If this update were not available, I would not be able to install the endpoint client.

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PhoneBoy
Admin
Admin
‎2017-07-26 11:03 PM
In response to Olga_Kuts

I recommend opening a TAC case to do further troubleshooting.

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