Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Tuyen_Van_Huy
Participant

Error when reading encrypted partition

Dear team,

My PC in my organization needs to re-install. But after that, I can't access D partition.

I use checkpoint endpoint security with full disk encription before.

Help me to fix it, please!

Thanks!

INF.PNG

0 Kudos
4 Replies
PhoneBoy
Admin
Admin

If they didn't save the key files from the previous install, you may be out of luck.
If they have them, then they may be able to decrypt the drive with the relevant offline utilities.
Tuyen_Van_Huy
Participant

Dear Admin,

I find a video to decrypt:

https://www.youtube.com/watch?v=4ZIS8cOGZ_c

But can you tell me where I can find the ISO, pls?

Regards,

0 Kudos
Tuyen_Van_Huy
Participant

I think it called DMU

0 Kudos
J_B
Contributor

You can try following sk161833

You will need to create a recovery media from the Endpoint Security Management Server, so if you don't have access to this yourself, you may need assistance from your IT section.

0 Kudos