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00071491
Participant

Endpoint Security VPN Version vs. Build Numbers vs. Windows/MacOS Version

Hello,

In regards to the recent VPN Clients failing to work after 2021-1-1 (sk171213), I did some digging to find the VPN Build Numbers article (sk102150).  This SK is a great resource, but the one critical thing it doesn't list is Windows/MacOS version numbers alongside of the CP Client Version/Build Numbers. 

Example:  CP Client version E84.20 has a Client build number of 84.20.6108.  From within Windows 10 Programs and Features, it lists E84.20 as version 98.61.2210.  I don't have a Mac to test with, so I can't confirm how it looks from the OS X point of view.

It would be very helpful for those of us with asset tracking systems such as SCCM/PDQ/Etc to find unsupported client versions listed in sk171213.  Unsure what CP employee/dept needs to see this ( @tomerli ?) , but if CheckPoint could update sk102150 with the Windows/MacOS version numbers in another column I think that would solve some of the confusion.  There was older post I came across which had a similar concern: https://community.checkpoint.com/t5/Endpoint-Security-Products/Endpoint-E82-00-quot-about-quot-versi...

If there's a good way to determine the Windows/MacOS version that will be unsupported, please share.

Thank you.

Rory

 

 

 

7 Replies
G_W_Albrecht
Champion
Champion

If i understand it correctly, the version has to be at least R81.20. Should that not be enough ?

00071491
Participant

Hi, thank you for the reply.  In most cases that would be fine, but we have 450 laptops and we are trying to be proactive.  The hope is to eliminate 50+ people calling into our Help Desk when they resume work on Jan 4th at 8am.  Most staff are still working from home.  Our Inventory software, like many others, report back the version listed in Windows' Programs and Features, which appears to be a 98.xx.xxxx format.  Is there any documentation as to what Windows version 81.20 is within Programs and Features?

Side questions, is there an Auto-update feature for the VPN Clients?  Maybe I missed something in that regard where I can have version control at the gateway level.  

jgar
Explorer

Hi,

here's a table that I made, correlating the "E8x.xx" version number with the build number reported by inventory tools.
My guess is that the build number is different, depending whether you install the client in "Checkpoint Mobile" mode, or in "Endpoint Security" mode, for instance.
Numbers below are for the "Mobile" install mode.

Also keep in mind that Mobile & Securemote installs are NOT affected by the issue in sk171213 (that wasn't crystal clear in the initial wording of the kb).

versionbuild
E80.6098.60.276
E80.6198.60.320
E80.6298.60.452
E80.6498.60.729
E80.6598.60.810
E80.7098.60.1031
E80.7198.60.3013
E80.7298.60.5008
E80.8098.60.5503
E80.8198.60.5615
E80.8298.60.6012
E80.8398.60.7010
E80.8498.60.8010
E80.8598.60.8506
E80.8698.60.9016
E80.8798.60.9514
E80.8898.61.1
E80.8998.61.58
E80.9098.61.112
E80.9298.61.175
E80.9698.61.303
E81.0098.61.516
E81.1098.61.611
E81.2098.61.672
E81.3098.61.800
E81.4098.61.1004
E82.0098.61.1104
E82.1098.61.1215
E82.2098.61.1311
E82.3098.61.1404
E82.4098.61.1507
E82.5098.61.1607
E83.0098.61.1703
E83.1098.61.1816
E83.2098.61.1909
E83.3098.61.2001
E84.0098.61.2002
E84.1098.61.2116
E84.2098.61.2210
E84.3098.61.2307
_Val_
Admin
Admin

Thank you for your feedback. We are now updating the SK, it will have all the mentioned info very soon.

00071491
Participant

Hi @_Val_, any word on when sk102150 will be updated?  I've been referencing back to jgar's post here due to a few of our machines 'disconnecting on lock' as outlined in sk170854.  Thank you for your time.

00071491
Participant

Great, thank you for that list and also adding to the SK.  Much appreciated.

G_W_Albrecht
Champion
Champion