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Bw1
Participant
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Endpoint Security Notification

Hello,

we use Endpoint Security VPN (version E88.70) on our Windows laptops. A few weeks before certificate expiration, there is a popup explaining certificate will expire in xx days. Do you know what is the default numbers of days before showing this message and is it possible to configure it?

 

Thank you.

Brice

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TKaplanoglu
Contributor
Contributor

Hello,

 

I have an information about it from TAC. You can not change because this is hard-coded. Only disable or enable options is possible.

From Tac:

"However, unfortunately, the error message you receive because the expiry of the certificate is in 60 days is basically hard-coded and cannot be changed - at least we don't support it."

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(1)
7 Replies
CP-Shark
Collaborator

Good question!
I’m interested to know whether there’s an option to configure or suppress it.

If you’re using a Microsoft Enterprise CA with properly configured certificate templates, the renewal process should handle this automatically. However, the popup might confuse or unsettle the user.

CCES / CCSA / CCSE
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Bw1
Participant

Thank you! We used smart card with certificates to connect VPN. Renewal is not automatic and this popup is usefull to remind renewal before expiration. Nevertheless it's a little bit too short and we would like to increase it.

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CP-Shark
Collaborator

Understood — I experienced the same issue years ago with Aladdin eTokens.
Back then, VPN notifications weren’t available, so we monitored the status through our Microsoft CA.

Still, I’m interested in receiving an official response.

CCES / CCSA / CCSE
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TKaplanoglu
Contributor
Contributor

Hello,

 

You can check this link;

 

https://sc1.checkpoint.com/documents/RemoteAccessClients_forWindows_AdminGuide/Content/Topics-RA-VPN...

Warning When the Certificate is About to Expire

CP-Shark
Collaborator

I checked it, but it seems it can only be turned on or off 🤔

CCES / CCSA / CCSE
TKaplanoglu
Contributor
Contributor

Hello,

 

I have an information about it from TAC. You can not change because this is hard-coded. Only disable or enable options is possible.

From Tac:

"However, unfortunately, the error message you receive because the expiry of the certificate is in 60 days is basically hard-coded and cannot be changed - at least we don't support it."

(1)
Bw1
Participant

Thank you both! At least we know what to answer to end users.

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